At Audiobook Publishing Services, we value our clients and strive to provide the best service possible. However, to ensure fairness and clarity, we have established the following refund policy
Once payment has been made, we do not offer full refunds if the client decides to cancel the service due to a change of heart. We invest significant time and resources into each client project, and this policy helps ensure that these efforts are recognized.
If a client cancels their service within 30 days of payment, they may be eligible for a partial refund. The refund amount will be determined based on the work completed and resources allocated up to the point of cancellation. Please contact our customer service team to discuss the specifics of your situation.
After 30 days from the date of payment, no refunds will be issued under any circumstances, except in cases of non-delivery of the promised service. If we fail to deliver the service as agreed, you may be eligible for a full or partial refund depending on the circumstances. Please contact our customer service team to address any issues regarding non-delivery.
To request a refund, please contact our customer service team at info@audiobookpublishingservices.com with your order details and the reason for your request. All refund requests will be reviewed and processed in accordance with this policy.
If a client files a bank dispute on the paid amount rather than requesting a refund directly from the company, it will be considered a breach of contract by all means. In such cases, the company will immediately stop the project, reserve the rights to all produced work, and will not be liable for any further delivery. We strongly encourage clients to communicate with us directly to resolve any payment issues.
We appreciate your understanding and cooperation regarding our refund policy. Our goal is to ensure a positive experience for all our clients, and we are here to address any concerns or questions you may have.